1. Information We Collect

• Subscriber Contact Information: Name, professional email address, company name, phone number, and delivery preferences (e.g., GCS bucket parameters, Google Drive accounts, or webhook endpoints).
• Billing & Payment Data: Payment details (credit cards, ACH bank linking) are processed securely through our payment provider, Stripe. We do not store raw credit card numbers or bank account details on our servers.
• Technical & Usage Logs: IP addresses, browser types, access times, and API authentication logs collected automatically when accessing our website or data delivery endpoints.

2. How We Use Your Information

• Service Delivery: Provisioning daily county telemetry feeds, managing GCS bucket permissions, and configuring webhook notifications.
• Account Management & Billing: Processing recurring monthly subscriptions, invoicing, territory lockout verifications, and customer support.
• Operational Security: Monitoring access to public showcase folders and subscriber endpoints to prevent unauthorized feed redistribution.
• Product Updates: Notifying subscribers of new county additions, schema enhancements, or system maintenance schedules.

3. Public Municipal Data & Aggregation

Our daily data products consist exclusively of public government records scraped and aggregated from municipal county clerk and recorder portals. Civic Ledger Data LLC does not collect private personal data from public individuals outside of what is lawfully published in open public land records and deed index filings.

4. Data Sharing & Third-Party Services

We do not sell, rent, or trade subscriber contact information to third-party marketers. We share data only with trusted service providers necessary to operate our infrastructure:

• Payment Processing: Stripe (for PCI-compliant payment handling and subscription billing).
• Cloud Storage Infrastructure: Google Cloud Platform & Amazon Web Services (for hosting data buckets, pipeline compute, and delivery infrastructure).
• Legal Requirements: We may disclose account details if required by law, court order, or governmental regulation.

5. Data Security

We implement strict industry-standard security measures, including HTTPS/TLS encryption across all web traffic, Cloudflare protective proxying, restricted API access tokens, and isolated cloud storage permissions to prevent unauthorized access, alteration, or disclosure of subscriber accounts.

6. Subscriber Rights & Data Retention

Active subscribers may request updates, corrections, or deletion of their account contact information at any time by contacting support. Billing records and system audit logs are retained as required by financial tax regulations and security auditing standards.

7. Changes to This Privacy Policy

We reserve the right to update this policy to reflect operational, legal, or regulatory changes. Any modifications will be posted directly to this page with an updated Effective Date.